FAQ

FAQ

Question:  Can we just show up on any of these days?
Answer:  No, you must sign up with Signup Genius and pick a date and time.  We will only have iPads set up for those who are scheduled.

Question: What if I have a student in the Middle School or one of the other Elementary Schools?
Answer:  This Summer Roll out is only for students going into grades 10, 11, or 12.  Elementary students will receive their iPads at the start of school and Middle School students received their iPads the last week of school.

Question: Does the iPad passcode or fingerprint  need to be deleted on the old iPad?
Answer:  Yes please, that would greatly help us in processing the old iPads.

Question:  Do we need to bring our old iPad?
Answer: Yes, we will need your old iPad to be able to switch you out with a new iPad.  However, the charger is not necessary.

Question: What if my iPad is broken?
Answer: You can bring the $25 repair fee and we can still switch you out.

Question:  Can we purchase the used iPad?
Answer:  Sorry, you cannot.  All the used iPads are being sold back to help offset the cost of the new iPads.

Question: What if you cannot remember your Powerschool and Apple username and password?
Answer:  We will have help on site to help you log in and reset passwords.

Question:  What if I have another question that is not answered here?
Answer: You can email us at [email protected] or [email protected]


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